Your overdue hygiene patients are worth more than your marketing budget.
A reactivated dental patient is typically worth $600–1,200 a year in hygiene, restorative, and referrals. We call your lapsed patients and warm-transfer the ones ready to book — live — to your front desk.
$250 one-time setup + $50 per booked appointment. Nothing books? You owe nothing more.
What is your overdue patient list worth?
Most dental practices find 20–40% of their active charts are past due for hygiene. Run your numbers — conservatively.
Conservative estimate. Math: patients × rate = booked appointments; appointments × yearly value = revenue recovered. Our cost is $250 setup + $50 per booked appointment — nothing else.
How it works
Three steps. The only one that involves you is the first.
- 1
You export your overdue patient list
Most practice management systems (Dentrix, Eaglesoft, Open Dental) export this in minutes. We only take name, phone, email, and last visit date — never chart or treatment data.
- 2
We call them
Friendly re-care outreach on behalf of your practice, by name. Our team, our phones, our time — your front desk keeps running the schedule.
- 3
Your front desk gets a warm transfer
When a patient is ready to book their cleaning or exam, we transfer live and introduce them. Your team books them into your schedule as usual.
Two numbers. That's the whole price list.
No contracts, no monthly minimums, no software licenses. If we don't book appointments, you don't pay for appointments.
Covers onboarding, list intake, calling scripts written for your practice, and transfer setup with your front desk. Paid once, ever.
You only pay when a patient is actually booked on your schedule. Billed weekly with an itemized list of every appointment.
The risk is on us, not you. A slow week costs you nothing. Cancel anytime — there is no contract to get out of.
Why practices choose this over doing it in-house
Hygiene recall is a full-time job nobody has
Your front desk is checking in patients, verifying insurance, and answering the phone. Overdue-patient calls come last — every day. We do nothing else.
No new software for your team
We don't touch your practice management system. You export a list once; we handle the rest. Nothing to install, no logins, no training.
$50 per booked appointment vs. $300+ per new patient
New-patient acquisition through ads routinely costs hundreds per patient. Reactivating someone who already knows and trusts your practice costs $50 — and only when they book.
Hi, I'm Angel.
I'm local to Central Florida, and Florida Contacts is my company — not a franchise, not a reseller. When you call, you get me. You'll never get a call center when you call us, and your patients won't either. If something isn't working, you have a direct line to the person who can fix it the same day.
Questions dental offices ask us
Our recall system already sends texts and emails. Why calls?
Automated recall catches the patients who were coming back anyway. The ones who've been gone 12+ months ignore texts — they need a human conversation. We're the layer after your recall software gives up.
Will this annoy patients and hurt our reputation?
We call on behalf of your practice, by name, as a friendly re-care follow-up — the same call a great front desk would make if they had the time. Patients who aren't interested get a polite thank-you, not a pitch.
Where does our patient data live?
Encrypted in transit and at rest, access-controlled, and isolated per practice. We only ever take contact fields — name, phone, email, last visit date — never clinical or treatment data. We delete your list on request. Full details are on our Security page.
What data do you actually need from us?
Name, phone, email, and last visit date. That's it. Our upload literally has no fields for anything clinical, so there's nothing sensitive to hand over.
What if nobody books?
Then $250 is all you ever pay. The $50 fee only exists when an appointment actually lands on your schedule. A campaign that produces nothing costs you nothing beyond setup.
How fast can we start?
About a week from list handoff. Onboarding takes roughly ten minutes of your time; the rest of the week is us writing scripts for your practice and setting up the transfer flow with your front desk.
Your overdue patients already chose your practice once.
A 15-minute call is enough to size your recall opportunity.