How it works, start to finish
From list handoff to your phone ringing with warm patients — here's the whole process, with nothing hidden.
A 10-minute setup. That's your entire time investment.
On one short call we cover three things:
- Your list. You export inactive patients from your practice management system — name, phone, email, last visit date. Our upload has no fields for clinical or treatment data, so there's nothing sensitive to send.
- Your script. We draft the calling script in your practice's voice — how we introduce ourselves, what we offer, what we never say. You approve it before we make a single call.
- Your front desk. We agree on transfer hours and give your team one simple instruction: when we call, we'll say "I have [patient name] on the line, they'd like to book." That's the whole training.
Our team works your list. Yours doesn't lift a finger.
We call during sensible hours, on behalf of your practice, by name, from the first sentence. Patients hear a friendly follow-up from their own practice — because that's exactly what it is. No pressure tactics, no scripts that make your practice look bad.
Not interested? Polite thank-you, marked off the list, never bothered again. Interested but can't talk now? We schedule a callback. Ready to book? That's when your phone rings.
What a transfer sounds like for your front desk
- Your front desk answers a normal incoming call.
- They hear: "Hi, this is Florida Contacts calling for [practice name] — I have Maria on the line, she's been meaning to come back in and would like to book an appointment."
- We drop off; your team books Maria into the schedule the way they book anyone else.
The patient never gets a voicemail loop, a link, or a "someone will call you back." They talk to your real front desk while their motivation is still warm — that's the entire point of transferring live, mid-call.
Weekly reporting and itemized billing
Once a week you get a plain-English summary:
- How many patients we called and reached
- Every booked appointment, listed by name — the exact appointments you're billed $50 for
- Who asked not to be contacted again (removed permanently)
- What's left on the list
Your invoice matches the report line for line. If the report shows zero bookings, the invoice shows zero dollars. You can stop at any time — there's no contract.
Two numbers. That's the whole price list.
No contracts, no monthly minimums, no software licenses. If we don't book appointments, you don't pay for appointments.
Covers onboarding, list intake, calling scripts written for your practice, and transfer setup with your front desk. Paid once, ever.
You only pay when a patient is actually booked on your schedule. Billed weekly with an itemized list of every appointment.
The risk is on us, not you. A slow week costs you nothing. Cancel anytime — there is no contract to get out of.
Want to hear it explained live?
Fifteen minutes with Angel — the founder, not a sales rep — and you'll know exactly whether this fits your practice.
Your inactive patients are already yours. Let's bring them back.
A 15-minute call is enough to tell you exactly what your list is worth.