Your best med spa clients didn't leave. They just stopped rebooking.
Repeat-treatment clients — tox, filler, facials, laser packages — quietly lapse all the time. We call them on behalf of your spa and warm-transfer the ones ready to rebook, live, to your front desk.
$250 one-time setup + $50 per booked appointment. Nothing books? You owe nothing more.
What is your lapsed client list worth?
A regular injectable or membership client is often worth well over $1,000 a year. Run your numbers — conservatively.
Conservative estimate. Math: clients × rate = booked appointments; appointments × yearly value = revenue recovered. Our cost is $250 setup + $50 per booked appointment — nothing else.
How it works
Three steps. The only one that involves you is the first.
- 1
You send us your lapsed client list
Clients overdue for their next treatment, stalled series, expired packages. Name, phone, email, last visit date only — never treatment history or photos.
- 2
We call them
A polished, concierge-style follow-up on behalf of your spa, using a script you approve. Our team, our time — your front desk stays focused on the clients in the room.
- 3
Your front desk gets a warm transfer
When a client is ready to rebook, we transfer live and introduce them. Your team books the treatment and takes it from there.
Two numbers. That's the whole price list.
No contracts, no monthly minimums, no software licenses. If we don't book appointments, you don't pay for appointments.
Covers onboarding, list intake, calling scripts written for your practice, and transfer setup with your front desk. Paid once, ever.
You only pay when a patient is actually booked on your schedule. Billed weekly with an itemized list of every appointment.
The risk is on us, not you. A slow week costs you nothing. Cancel anytime — there is no contract to get out of.
Why practices choose this over doing it in-house
Your front desk is serving the client in front of them
Outbound rebooking calls lose to the walk-in, the checkout, and the ringing phone every single time. We do nothing but work your lapsed list.
No new software, no booking-system access
We don't need logins to your booking platform. One exported list is the whole handoff — nothing for your team to install or learn.
$50 per rebooked client vs. hundreds in ad spend
Acquiring a new aesthetics client through paid social is expensive and slow. Reactivating someone who already loves your work costs $50 — only when they book.
Hi, I'm Angel.
I'm local to Central Florida, and Florida Contacts is my company — not a franchise, not a reseller. When you call, you get me. You'll never get a call center when you call us, and your patients won't either. If something isn't working, you have a direct line to the person who can fix it the same day.
Questions med spas ask us
Our brand experience is everything. Will your calls match it?
We call on behalf of your spa, by name, with a script you approve before we dial. It sounds like a concierge follow-up from your own front desk — because that's the standard we write to.
Our clients book injectables on a cycle. Can you time the calls?
Yes. If your list includes last-visit dates, we prioritize clients whose typical rebooking window has passed — the tox client at month five, the facial series that stalled at session two.
Where does our patient data live?
Encrypted in transit and at rest, access-controlled, and isolated per practice. We only ever take contact fields — name, phone, email, last visit date — never clinical or treatment data. We delete your list on request. Full details are on our Security page.
What data do you actually need from us?
Name, phone, email, and last visit date. That's it. No treatment history, no photos, no notes — our upload has no fields for any of it.
Do patients know who's calling?
Yes. We call on behalf of your practice, by name, from the first sentence. Patients hear a friendly follow-up from their own practice — because that's what it is.
What if nobody books?
Then $250 is all you ever pay. The $50 fee only exists when an appointment actually lands on your schedule. A campaign that produces nothing costs you nothing beyond setup.
How fast can we start?
About a week from list handoff. Onboarding takes roughly ten minutes of your time; the rest of the week is us writing scripts for your practice and setting up the transfer flow with your front desk.
Your lapsed clients already trust you with their face.
A 15-minute call is enough to size your rebooking opportunity.